Generative AI
Overview
Generative AI has opened new possibilities for innovation and efficiency across various industries and market segments.
At Sonata, we are dedicated to driving organizations towards modernization-driven growth and delivering outstanding customer experiences by leveraging Generative AI. By integrating the latest advancements in AI and technology, we empower businesses to establish a sustainable competitive edge in their industries.
Our 'Responsible by Design' philosophy ensures unwavering commitment to ethics, trust, privacy, security, and compliance. This approach enhances the potential of individuals, enterprises, and communities to seize next-generation opportunities, creating value through unparalleled innovations, interconnected ecosystems, and widespread efficiencies.
Harmoni.AI, our comprehensive "Responsible by Design" framework for Generative AI, supports a robust data governance and acceleration engine. It offers a choice of industry-leading LLMs along with pre-built Generative AI solutions to enable effective adoption and quicker time to market.
![Generative AI Overview](/sites/default/files/overview/overview%20%285%29.png)
World Class Service Offerings for Generative AI
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Governed COE Model
Operationalize innovation, governance, best practices, and, capability creation.Operationalize innovation, governance, best practices, and, capability creation.
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Power Platform, Copilot in combination with OpenAI / Azure OpenAI API
Fast Track Application Build leveraging Power Platform, Copilot in combination with OpenAI / Azure OpenAI API.Fast Track Application Build leveraging Power Platform, Copilot in combination with OpenAI / Azure OpenAI API.
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Integrating with OpenAI / Azure OpenAI APIs
Build AI-Driven solutions in existing & new processes and apps by integrating with OpenAI / Azure OpenAI APIs.Build AI-Driven solutions in existing & new processes and apps by integrating with OpenAI / Azure OpenAI APIs.
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POCs and Prototyping
Lightning Platform to prototype any ChatGPT-driven use case across industries.Lightning Platform to prototype any ChatGPT-driven use case across industries.
A few of our solutions using Generative AI are:
Better patient outcomes with Physician Assist
Employee Experience Enhancement with Policy Bot
Call center conversation Sentiment Analysis
Companion for support engineers to troubleshoot problems
Sonata Advantage
With Harmoni.AI, customers can
- Use GenAI in a responsible manner.
- Achieve faster time to market with the Acceleration engine.
- Have a choice of leading LLMs based on customer context.
- Access an inbuilt repository of training and guidelines.
With this, customers can achieve
- Better customer retention and acquisition rates.
- A more productive and engaged workforce.
- Drive self-service and reliability in the app and infra support.
- Drive automation in compliance with industry regulations.
- Accelerate Digital Engineering speed and quality by 30%.
![Generative AI - Retail and Consumer Goods](/sites/default/files/industry/segments/mobile/industries-1_3.jpg)
Retail and Consumer Goods
- Customer service and support
- Personalized product recommendations
- Language Translation
- Product Information & Service
- Quality of content on website, campaign, and ads
![Generative AI for Manufacturing Industry](/sites/default/files/industry/segments/mobile/industries-2_3.jpg)
Manufacturing
- Product customization based on customer feedback
- Order tracking updates
- Language Translation
- Product information
- Quality of content generated for webs
![Generative AI for Travel Industry](/sites/default/files/industry/segments/mobile/industries-3_3.jpg)
Travel and Tourism
- Personalized trip recommendation
- Language translation
- Destination information
![Generative AI for BFSI Industry](/sites/default/files/industry/segments/mobile/industries-4_1.jpg)
Banking, Financial Services and Insurance
- Personalized financial recommendation
- Policy recommendations
- Employee training material development
- Compliance Chatbot
- Loan application processing
- Customer support bot
![Generative AI for Media and Telecom Industry](/sites/default/files/industry/segments/mobile/industries-5.jpg)
Media and Telecommunication
- Personalized content generation
- Language Translation
- Education purpose
- Quality of content
![Generative AI for Healthcare Industry](/sites/default/files/industry/segments/mobile/industries-6.jpg)
Healthcare
- Bring personalization to patient queries based on EHR
- Audit and regulatory reporting
- Scribe Bot
- Medical insurance assist
![Generative AI for Engineering Industry](/sites/default/files/industry/segments/mobile/industries-7.jpg)
Engineering
- Code Assist
- Digital Assurance
- Code review
- Troubleshooting
![Generative AI for Technology Industry](/sites/default/files/industry/segments/mobile/industries-8.jpg)
Technology
- Technical troubleshooting
- Education & training content
- Risk assessment
- Market research
Our team of experts is ready to connect with you. Schedule a Meeting