D365 Migration
Overview
Transform Your Enterprise with Dynamics 365 Customer Experience.
For businesses embarking on a digital transformation journey, the need for a robust CRM system is paramount. If you're looking to reimagine your operations in the cloud, support customers more effectively, and seize new business opportunities, Microsoft Dynamics 365 offers a future-proof solution with intelligent capabilities and seamless integration.
Migrating to D356 includes multiple benefits including reduced license costs, transparency with no hidden expenses, cost-effectiveness in customization and a user-friendly process-driven interface familiar to Office users.
Sonata specializes in helping enterprises migrate from existing CRM to Microsoft Dynamics 365. Our proprietary tools and methodologies ensure a seamless, efficient, and cost-effective transition. Sonata is here to guide you through this transformation, ensuring you achieve your digital transformation goals with maximum efficiency and effectiveness.
Why Migrate to Dynamics 365 Customer Experience
Microsoft Dynamics 365 Customer Service enables businesses to deliver faster, client-centric support with visibility into operations and performance through easy-to-use dashboards and in-depth analysis reports. Improved user experience, productivity, scalability, flexibility, and agility are some of the key benefits.
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Cost Savings
Benefit from lesser license cost and achieve 40% cost reduction compared to your current CRM investment.Benefit from lesser license cost and achieve 40% cost reduction compared to your current CRM investment.
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The AI Edge
Microsoft Copilot, the built-in AI-powered experiences in every line of business, is reshaping enterprises.Microsoft Copilot, the built-in AI-powered experiences in every line of business, is reshaping enterprises.
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Productivity Boost
Experience a 45% increase in productivity with Dynamics 365’s intelligent, AI-enabled platform.Experience a 45% increase in productivity with Dynamics 365’s intelligent, AI-enabled platform.
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Lower Total Cost of Ownership (TCO)
Reduce hidden costs and benefit from easier and cheaper customizations.Reduce hidden costs and benefit from easier and cheaper customizations.
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Flexible Deployment Options
Choose from private hosting, SaaS, on-premises, or cloud platform options to suit your business needs.Choose from private hosting, SaaS, on-premises, or cloud platform options to suit your business needs.
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Data Integration Across Platforms
Connect teams, processes, and data across the entire org to create exceptional customer experiences and operational agility.Connect teams, processes, and data across the entire org to create exceptional customer experiences and operational agility.
Sonata’s Automated Migration Services
Migrating from any existing CRM system to Microsoft Dynamics 365 Customer Experience can be a seamless and cost-effective process with Sonata's AI-infused migration tool. This innovative solution helps businesses avoid lengthy implementation cycles and transition to a future-proof Dynamics 365 CE platform.
Key Benefits
- Reduced Total Cost of Ownership (TCO): Significant reduction in the TCO, resulting in 40% cost savings.
- Increased Productivity: Substantial increase in productivity, amounting to around 45%.
- The automated migrations allow for 30-60% direct effort and hence cost saving vs conventional methods.
Automated migration tool from SFDC to D365 CE
The SFDC to Dynamics CE Migration Tool provides comprehensive support for enterprises migrating from Salesforce to Dynamics 365 Customer Experience (CE) without the need for lengthy re-implementation cycles.
- Assessment
- Analysis of the objects
- Customizations
- Entities and functionalities
- Solution & Schema
- Process standardization
- Entities to be migrated
- Migration of schema
- Automated Migration
- Object readiness
- Automated migrations
- Manual interventions (if any)
- Integration mapping & migration
- Data Migration
- Schema mapping
- Masters
- Transactions
- Manual interventions (if any)
Sonata’s Migration Suite
Sonata leverages a suite of proprietary tools and methodologies to ensure a seamless migration to Dynamics 365. Our IP-driven methodology not only streamlines the migration process but also ensures that your organization reaps the maximum benefits from the advanced capabilities of Dynamics 365.
Process Mining Tool
Analyze existing processes with minimal involvement from business users.
SFDC Migration Assessment Tool
Assess customizations and complexity to provide a clear migration roadmap.
SFDC Migration Accelerator
Facilitate the technical migration with efficiency.
CoPilot driven Intelligent code generator
For automated error-free code generation and reduction of time.
IntelliQA
Leverage GenAI-based test automation and test case generation for end-to-end testing.
Tool-Based Mapping and Migration
Ensure precise mapping, migration, and validation of data to Dynamics 365, leading to a 30-40% reduction in TCO.
Success Stories
Streamlining CRM Integration for Ireland’s Telecom Industry
In the face of a complex merger between two prominent players in Ireland's Telecom industry, Sonata's comprehensive solutions enabled the seamless integration of its existing CRM with Dynamics 365 CE. By strategically deploying a range of tools, strategies, and methodologies, this initiative decreased customer inquiry response times by 30%, along with other benefits.
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