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Robotic Process Automation (RPA)


For Organizations, performing efficiently with increased productivity requires the identification of the right business processes across verticals which can provide accelerated business benefits.

Sonata's intelligent RPA through the Center of Excellence would help in:

  • Identifying the right process areas across industry functions and verticals can help in achieving ROI and delivering business benefits through the RPA Use Case Identifier Framework.
  • Leverage Framework and Accelerators across RPA Maturity levels in implementing Intelligent Automation in reduced time based on the complexity of the use case.
  • Build a Proven Centre of Excellence for Customers which would ensure the right governance, operating model, administration, change management, and business continuity plan.
  • Help in Managing Transition in operations in a non-disruptive way including stakeholder management.
  • Build robust support for bots(monitoring, orchestrating, deploying, scaling, scheduling, license management) which can help in the ongoing support and maintenance of bots.
Sonata RPA Solutions Overview

Benefits of Sonata Intelligent RPA:

30% Cost savings will be achieved across key RPA-centric functions such as finance & accounting, HR, and supply chain.

70-80% Rule-based processes can be automated across various business processes resulting in cost savings.

40% Increase in Customer Satisfaction Scores where RPA has been implemented across industry functions and verticals.

Benefits of Sonata Intelligent RPA

World Class Service Offerings for Robotic Process Automation

  • RPA Center of Excellence

    RPA Center of Excellence

    Consulting & Automation Strategy, Technology Solution, Operating Model, BOT Engineering & Support, Governance, Administration & Monitoring, Change Management, Security, Audit Trail, R&D Lab..
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    Consulting & Automation Strategy, Technology Solution, Operating Model, BOT Engineering & Support, Governance, Administration & Monitoring, Change Management, Security, Audit Trail, R&D Lab.

  • RPA Maturity

    RPA Maturity

    Basic Automation - Rules-Based Routine and Repetitive Workflow.
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    • Basic Automation - Rules-Based Routine and Repetitive Workflow.
    • Enhanced Automation - Processing unstructured data and base knowledge Pattern Recognition Intelligent Chatbots.
    • Artificial Intelligence - Natural Language Processing Machine Learning Predictive analytics/hypothesis generation.
  • End to End RPA

    End to End RPA

    Managed Services for Automation of business processes through RPA.
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    • Managed Services for Automation of business processes through RPA.
    • Process Discovery and consultation.
    • RPA Engineering ( Projects/Programs for approved use-cases).
    • RPA Support for developed bots ( Level 1,2,3).
    • RPA Resourcing for Established customer RPA programs.

Sonata Advantage

Experienced Solution Provider- Rich experience in Automation and end-end solution delivery:

  • Delivered over 250+ RPA solutions with varied complexities using industry-leading RPA products.
  • Rich experience in RPA maturity levels (1,2,3, Finance, Account Payable and Receivable Process, Support, Insurance, HR, Orders, and Pharma thereby aligning with the Customer road map and working as the right technology partner in the RPA journey.
  • Dedicated RPA Competency Team with knowledge in various Business Process Areas for the last 3 years.
  • Have helped Indian and Global Customers in process identification through the process discovery phase.
  • Have implemented RPA end-end for enterprise customers, so would leverage the experience for the current journey.
  • Have an association with Primer Indian Research Institute (Indian Institute of Science) for AI and ML.

Niche & Focused competency in RPA- World-class automation engineering expertise & Delivery Excellence

  • Product Engineering with automation expertise to provide a comprehensive solution, Own Frameworks, and IP.
  • Have a business and technology partnership with UIPath in India which helps us leverage their help and guidance for future versions and technology challenges during the implementation.
  • 80% of all projects are in Agile methodology, we would leverage best practices from various engagements.
  • Maintain delivery processes aligned to global quality standards (CMMI L5) and business needs, promote Process Awareness across teams, and ensure Process Discipline across all teams.

Past Experience and Global Presence- Prior Experience in Key Business Processes

  • Industry experience - Banking & Financial Services, Healthcare, Manufacturing, Energy & Utilities, Insurance, Manufacturing, Facilities Management, FMCG, Pharma, etc.
  • Have automated most of the Finance Processes ( AP Invoicing Process, Indexing, Matching, Reconciliation, Payment, Billing) using RPA for most of the enterprise customers.
  • Have automated key processes in Insurance, Manufacturing, Customer service, HR, and other business areas.
  • Have worked on most of the ERPs (SAP, Oracle, AX, AS400, iScala, etc.) integration and understand the integration touchpoints.

Right size Strategic partner to build CCoE-driven innovations and value adds

  • Serving customers in India and globally.
  • Serving multiple Fortune 500 customers, across geographies, through our delivery centers in India, and the US.
  • Delivery centers in Seattle, WA, and Atlanta, Georgia (US) with 150+ resources, to serve some of our large clients in the US.