A global manufacturer and provider of precision component packaging, is looking to modernize their ERP systems to leverage industry best practices, ensure business process standardizations and increase of automation and productivity across all geos. The key goals were operational efficiencies and Digitization (Industry 4.0) to increase market share & ensure a competitive edge!
They chose to upgrade from the existing on-premise systems to the Cloud and Dynamics 365 for Finance and Operations, embracing a complete Digital Business Transformation.
The first step was an in-depth assessment phase to proactively arm the customer with sufficient data to strategize the upgrade, plan the digital transformation with clear ROI and predictable costs.
Strategizing With An Assessment Phase
Assessment workshops covered Functional Analysis of the current business processes and detailed, at a high level, the Fit / Gap, the regional & BU concerns for efficiencies, data visibility needs, and end user engagement requirements. This was done to crystalize the features of Dynamics 365 for Finance and Operations to uptake the digital transformations needed and future proofing recommendations.
A detailed code level technical assessment of the existing systems, with purpose-built tools, helped evaluate the customizations critical to business and determine the code health and delta of customizations that can be leveraged to avoid re-development costs.
With recommendations on the new Architecture, Business Intelligence and Reporting strategy and a data migration strategy, a complete plan for the modernization with high-level effort & cost estimates was presented to all stakeholders.
The highlight of the assessment was recommendations to leverage standards, reduce customizations and ISV solutions, harvest existing key customizations and a detailed programmatic upgrade plan with predictable costs and demonstrable savings.
The business benefits of the new technology platform of Dynamics 365 for Finance and Operations are the digital capabilities, both for customer experience as well as employee productivity with assured lower TCO. The recommendation of a ‘Base Template’ establishes a standard for all geos and economies of scale for new acquisitions. Streamlined & consolidated financials and operations assures efficiencies and visibility of data across geos and BUs for crucial business insights. The co-creation and collaboration ensures adoption and success for the upgrade program.