Realize your digital vision using a design thinking-led approach with industry-ready models, Marchitecture™, and digital business processes.

To keep up with the expectations of today's customers, Retailers are looking at transforming the traditional shopping experience, bringing the power of technology to bear on their efforts to provide a unified shopping experience, through store digitization, a consistent presence both online and offline, and improved logistics and supply chain management to ensure speedy fulfillment. "A New Era of Connected Retail" explains How Personalization, Adaptiveness, and Intelligence are shaping Retail.
Companies providing exceptional personalized experiences throughout the buying journey win & retain more customers.
Consumer behavior is changing. Brands, online retailers, marketplaces, and consumer companies are vying for the same consumer by providing a superior consumer experience.
The key to thriving in this changing Retail ecosystem is platform-led thinking. Sonata's Platformation™ empowers retailers with a platform-centric approach creating a unified customer experience across the buying journey.
Sonata, with over two decades, has been a preferred Digital Partner for retailers and consumer goods companies. As a leader in Microsoft technologies, industry-leading platforms, our domain knowledge and signature approach to digital is encapsulated in our new offering.
Sonata Connected Retail helps reimagine retail, so you are ready for the future. Always.
Sonata Connected Retail bridges physical and digital systems with the concept of a connected ecosystem. It equips retailers with agility & data-aided insights on every aspect of the business to ensure a personalized & seamless Customer Experience remains the only constant.
Transformation: Tailored to your Context
Sonata’s track record brings unique capabilities, knowledge of industry architecture, ready co-sell IPs, accelerators to realize connected retail.Talk to Sonata to accelerate your retail transformation journey.
Microsoft retail cloud is the agile way to reimagine retail operations. Sonata's deep understanding & alignment with the Microsoft cloud can accelerate your business and digital transformation journey. Sonata is a launch partner for the Microsoft Cloud for Retail. Read the Press Release.
We help your customers to reach you through multiple channels, modernize your stores, build a resilient supply chain, and enable integrated & automated operations.
Empower your stores with personalization, loyalty management, and measurement for a great customer experience by modernizing your stores.
Digital stores & connected associates
Point-of-Sale (POS) modernization
Clienteling, Assisted sales
Customer experience(CX) transformation & measurement
Personalization & loyalty management
Modernize your stores and empower your personnel to offer a great customer experience through personalization
B2B/B2C; Omni channel commerce
Intelligent order management
Contactless payments
Personalization & loyalty management across channels
Fraud protection
Boost the adaptiveness of your supply chain with greater visibility, flexibility, and efficient order management.
Omni channel order management
Multichannel fulfillment
Last mile fulfillment
Shipment re-routing
End-to-end supply chain visibility
Keep up with the everchanging retail scenario with better planning, automation, and smarter operations through advanced technologies.
Dynamics 365 Retail, Operations, Commerce
Merchandising and planning
Automated warehousing